This policy explains how Napfény Digital handles personal data collected through this website. It covers what is collected, why it is kept, how long it is stored, and how you can exercise your rights.
When you submit the enquiry form on this website, we collect the information you enter there. In most cases that is your name, your email address, and the content of your message. If you choose to provide a phone number, we collect that as well, and we use it only to answer the request you sent.
The website may also record standard technical information through server logs while you browse, such as the IP address your connection arrives from, the browser and device type you use, and the pages you open. This data is not used to build a profile of you. It exists so the site stays reachable, so we can trace faults, and so we understand roughly which pages visitors read.
We do not ask for special categories of data, and this website is not designed to collect them. Please send only what the enquiry needs.
What is held, and from where
Non-essential cookies are covered separately; see the cookie policy linked at the end of this page.
Two kinds of data arrive here, and they are used for two different jobs. Neither is sold, and neither is used to send you advertising you did not ask for.
Processed to read your message, reply to it, and take the steps you asked for before any contract exists. That includes answering questions about services, sending a proposal, or arranging a first conversation.
We do not use your contact details for marketing emails unless you have specifically asked to receive them. If you asked, you can withdraw that at any time.
Processed on the basis of a legitimate interest in keeping the website secure and functional. This is how we notice a failed page, block abusive traffic, and see which parts of the site are actually read.
Log data is never matched to your enquiry and is not used to decide anything about you as a person.
Under data protection law, every use of personal data needs a stated reason. This website relies on three, and each one applies to a specific kind of data.
For enquiries, the basis is the steps taken at your request before entering into a contract. You write to us, we reply, and that exchange has to be stored somewhere for it to work.
For technical and security data, the basis is our legitimate interest in operating a secure website. That interest is limited to keeping the site online, spotting abuse, and fixing faults.
Where consent is required, for example for non-essential cookies, it is requested separately, it is optional, and it can be withdrawn at any time without affecting your use of the site.
Nothing is kept indefinitely for convenience. Each record has a purpose with an end, and once that purpose is met the record is removed on the schedule below.
While the request is open
Enquiry records are kept for as long as needed to handle the request and any resulting relationship, and then for a limited period to meet accounting and legal obligations.
Server logs
Server log data is retained for a shorter period unless it is needed to investigate a security incident. Routine logs age out on a rolling basis.
When a case is closed
If a conversation does not lead to work, the enquiry is deleted once the reply window has clearly passed and no legal reason to keep it remains. You can ask us to delete it sooner.
We do not sell personal data, and we do not trade it for access to other lists. Information may be shared with service providers who support the website and the email systems behind it, and only to the extent that support requires.
Those providers act on our instructions. They may host the site, carry email, or keep backups, and they are not permitted to use the data for their own purposes.
Where a service provider processes data outside the European Economic Area, appropriate safeguards are used as required by applicable data protection law. You can ask which safeguards apply to your data by writing to the address at the end of this page.
You do not need to explain why you are asking. Send the request from the email address you wrote to us from, or state the address in the message, and we will match it to the record we hold.
Access
Ask what personal data we hold about you, and receive a copy of it.
Correction
Have anything inaccurate or out of date put right, including a wrong email address or name.
Deletion
Ask for your enquiry and its contents to be erased where no legal obligation requires us to keep them.
Object or restrict
Object to certain processing, or ask us to pause it while a question about your data is being looked at.
Data portability
Where applicable, receive the data you gave us in a structured, commonly used format.
To exercise any of these rights, write to [email protected]. We will respond within the period required by law. If you believe your data has been handled incorrectly, you can also raise it with the Hungarian data protection authority.
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or alteration. That covers how the site is hosted, who can reach the enquiry inbox, and how access to those accounts is controlled.
No system is entirely free of risk, and we cannot promise that a breach will never occur. What we can commit to is how we react.
If a breach occurs that affects your rights, we will notify you and the relevant authority as required by law, describing what happened and what it means for the data you gave us.
If something goes wrong
Current version
This policy may be updated to reflect changes in our practices or in legal requirements. The current version is always the one published on this page, and it replaces any earlier wording as soon as it appears here.
If changes are significant — for example if a new purpose for processing is added — we will make that clear on the website rather than quietly editing the text. Where the law requires it, we will ask for your consent again.
Questions about this policy, or about how your data is handled, can be sent to the email address below or by post. Both routes reach the same inbox.
Postal address
Napfény Digital
Czuczor Gergely utca 18
9021 Győr, Hungary
Monday–Friday: 9:00–18:00
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Napfény Digital
Napfény Digital is an advertising agency in Győr working on digital marketing, performance media, brand strategy, and creative services for businesses across Hungary.
